Privacy Policy

Privacy Policy

for Continuiti Solutions, LLC

Continuiti Solutions, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform—including Continuiti GRC Pro.

By using our site or services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and technical information:

Personal Information You Provide

  • Name, email address, and phone number

  • Company/organization name

  • Job title or role

  • Information submitted through forms (e.g., contact forms, vendor intake)

Automated Data Collection

  • IP address

  • Browser type and version

  • Operating system

  • Usage data such as page views, time spent, and actions taken

Platform Usage (Continuiti GRC Pro)

When clients or users access Continuiti GRC Pro, we collect and store:

  • User account details (name, email, role)

  • Vendor submissions and uploaded documentation

  • Internal messages or comments

  • Risk scoring and activity logs

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services, including vendor assessments and platform functionality

  • To communicate with you regarding inquiries, support, or services

  • To personalize user experience and improve our website and offerings

  • To maintain compliance with contractual, legal, or regulatory obligations

  • For internal reporting and security purposes

3. How We Share Information

We do not sell your personal information. We may share your data with:

  • Trusted Service Providers: For hosting, data storage, analytics, or communication services (under strict confidentiality terms)

  • Regulatory Authorities or Legal Requests: When required by law, subpoena, or government request

  • Partners (with consent): Only when needed for project execution or service delivery

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to:

  • Track website usage

  • Remember user preferences

  • Collect analytics to improve performance

You may opt out of cookie tracking via your browser settings.

5. Data Retention

We retain personal and business information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, regulatory, and contractual obligations

  • Support audits or legal claims

Data may be archived securely if no longer actively used.

6. Your Data Rights

You have the right to:

  • Access the data we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent or object to processing

  • Request data portability (where applicable)

Please contact us at [email protected] to submit a request. We may need to verify your identity before processing.

7. Security Measures

We take data security seriously and implement appropriate administrative, technical, and physical safeguards to protect your information. These include:

  • Encrypted storage and data transfers

  • Role-based access controls

  • Activity and access logging

  • Regular risk assessments

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or policies of these sites.

9. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our site or services after any changes constitutes your acceptance.