Frequently Asked Questions

We primarily serve small to mid-sized organizations, including banks, fintechs, healthcare providers, and SaaS companies. Whether you have 10 vendors or 1,000, our services scale to fit your risk environment and internal resources.

No. While Continuiti GRC Pro enhances visibility and streamlines submissions, it’s not a requirement. We can adapt to your workflows, including email, shared drives, or internal tools, and still deliver thorough assessments and support.

We don’t sell software—we deliver service. Our analysts handle vendor reviews, communicate directly with your team, and provide actionable recommendations. You get people, not just dashboards.

Each assessment includes a review of vendor-provided documentation (SOC reports, contracts, policies, etc.), public research, custom scoring, and a written summary with recommendations. We can also tailor deliverables to match your internal templates.

Our standard turnaround is 5–7 business days, though we offer expedited services upon request. You’ll always have full visibility into the status of your requests through our portal or regular check-ins.

Yes. We routinely assist clients in preparing for regulatory exams and internal audits by organizing vendor files, producing summary reports, and reviewing documentation for completeness and consistency.

We offer flexible service options—from monthly retainers to project-based engagements. There’s no minimum volume required; we’re here to support your needs, whether ongoing or ad hoc.